Policies & Terms
Important information about our services, your privacy, and frequently asked questions.
Privacy Policy
Last updated: January 2024
Our Commitment to Your Privacy
At Sekolah Fasilitasi, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, register for training programs, apply for membership, or contact us for consulting services. This may include:
- Name, email address, and phone number
- Professional information and organizational details
- Payment information for services and memberships
- Training preferences and learning objectives
- Communication preferences and feedback
Usage Information
We automatically collect certain information about your use of our website and services, including:
- Device information and browser type
- IP address and location data
- Pages visited and time spent on our website
- Referral sources and search terms used
How We Use Your Information
Service Delivery
To provide training programs, consulting services, and membership benefits
Account Management
To maintain your account, process payments, and provide customer support
Communications
To send important updates, newsletters, and relevant program information
Improvement
To analyze usage patterns and improve our services and user experience
Information Sharing
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: With trusted partners who help us deliver our services (payment processors, email services, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, acquisition, or sale of our business
- With Consent: When you explicitly authorize us to share your information
Your Rights and Choices
You have several rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@sekolahfasilitasi.com
Phone: +62 21 1234 5678
Address: Jl. Sudirman No. 123, Jakarta Selatan, Indonesia